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"Worst department ever "

About: Kingston Hospital

I went with my nearly 2 years old daughter with high fever. She was crying with pain and they wanted urine sample and gave a bowl to let her sit on small hard plastic bowl to do piss. I was so annoyed because it made her cry so much and nobody was coming to help then there was 5 hours wait and doctors were not in abs they were still waiting. The nurses on duty were ruthless and not helpful at all. I left from there after sitting for 2 and half hours. Rubbish system and support for small babies. No help or mercy. I don’t recommend this hospital for taking babies in emergency to get help

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Responses

Response from Kingston Hospital 2 years ago
Kingston Hospital
Submitted on 23/07/2021 at 11:31
Published on nhs.uk at 23:41


We are very sorry to hear about your experience. Please could I ask you to kindly email our Patient Advice Liaison team on: khft.pals@nhs.net or call 020 8934 3993, so that we can talk to you about this further. Many thanks

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