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"Poor Signage at Night"

About: Worcestershire Royal Hospital

We had to do a complete circuit of the hospital to find A&E! There's one sign pointing you in the general direction, then nothing. As A&E is on the left, it's not easy to see in the dark, there's a sign to say Ambulance only, but nothing to say pull over and unload A&E walk in patients! Then all signs stop. In the dark and twilight it's impossible to navigate the site. And the Yellow Car Park is a mess, on a curve with poor surface and faded lines, and with temporary road blocks and very poor signage! Please walk around the site, drive around in the dark, and imagine you are half asleep and stressed out with worry and sickness. Please make the signage clearer. It's not just Ambulances that need access the A&E!

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Responses

Response from Worcestershire Royal Hospital 2 years ago
Worcestershire Royal Hospital
Submitted on 20/07/2021 at 10:05
Published on nhs.uk at 13:37


Thank you for leaving us your feedback. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 55520.

Regards,

Patient Experience Team

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