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The staff have been amazing

Posted By Rhiyj26

"The staff have been amazing"

About: Maternity care / 2 West Maternity

(as a staff member posting for a patient/service user),

The staff in 2 West Maternity, Craigavon have been amazing, so good and I've been looked after so well. The ward is clean, I get enough privacy and the noise isn't too bad. However, not being able to have a visitor feels wrong, I can't imagine how difficult it would be for someone having their first child. At times like these you need someone there for you to help support you. Furthermore, due to ban on visiting no one is able to call to the shop and bring in necessities or snacks to people on the ward who don't feel up to going to the shop, it would be nice to have someone who could call down and grab a few things for people. 

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust

Submitted on 20/07/2021 at 14:40
Published on Care Opinion at 14:40

Thank you for posting.

I will pass your positive feedback on to the Domestic Services Team.

Many thanks

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Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust 2 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust

Submitted on 20/07/2021 at 16:57
Published on Care Opinion at 16:57

picture of Mary Dawson

Many thanks for taking the time to respond, we do welcome all feedback to help us improve the service we offer. Thank you for your lovely comments about our staff.

I do understand you concerns regarding visiting, unfortunately due to the rise in community prevalence of covid and increasing covid positive cases in our hospitals, the decision has been made by the Trust to suspend visiting. This decision has been taken to protect patients, their babies and staff given the increasing cases of Covid-19 in our community. Please be assured that this is reviewed daily by our senior management team.

regards

Mary Dawson

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