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Care Opinion

Well looked after

Posted By Chafs65

"Well looked after"

About: Maternity care / 2 West Maternity

(as a staff member posting for a patient/service user),

I have been very well looked after during my time here. 

The staff were brilliant in the induction room but it was far too warm. It was like a sauna. In the delivery suite, the staff all kept me at ease and the doctors were brilliant and kept me well informed in terms of what was happening. 
The midwife that was with me was Emma and she was amazing throughout.
The temperature in this ward is alright and it really helps having a fan especially with the hot weather outside.

The food is grand and the toilets are spotless. The bed is comfy enough as far as hospital beds go.

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust

Submitted on 20/07/2021 at 13:22
Published on Care Opinion at 13:22

Thank you for posting.

I will pass your positive feedback to the Catering and Domestic Services Teams.

Many thanks.

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Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust 2 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust

Submitted on 20/07/2021 at 16:21
Published on Care Opinion at 16:21

picture of Mary Dawson

Thank you so much for your kind words and comments with regards your care and journey through the different departments within our maternity service.

Your lovely comments are encouraging for our team and I will happily ensure your comments are passed on to the staff.

In relation to the heat We are presently liaising with our estates team to improve the ventilation within our department.

kind regards

Mary Dawson

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