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Such kindness and caring by all the staff

Story from nhs.uk

"Such kindness and caring by all the staff"

About: Stoke Mandeville Hospital

I was so very impressed with the treatment that I received today . The doctor explained exactly what she was going to do, was very patient and did not make me feel rushed. The other staff members were equally kind and caring and one even opted to collect my prescription from the Pharmacy as I was not able to walk far. This is the second time this week that I have attended this hospital and I am beyond impressed right across the board. Well done to all concerned.

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Responses

Response from Anthony Banton, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 2 years ago
Anthony Banton
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 18/07/2021 at 12:23
Published on Care Opinion at 12:23

Dear Sir/Madam

Thank you for taking the time to share your very positive experience at Stoke Mandeville Hospital. We are delighted to hear that you are so happy with the care you received from our dedicated staff at what may have been a difficult and sensitive time for you.

Please be assured your lovely words of praise will be passed on to the team for their attention.

Once again many thanks for your kind feedback; comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

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