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"It is great to have this reassurance"

About: Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I have one word to describe the hospital- Marvellous! 

The people here so far are absolutely brilliant. They are so attentive and would do anything for you. Anything you want they get you even though they're so busy.

I didn't have to wait long to be seen thank goodness.

I was offered food and water which was helpful. 

The doctor has kept me well informed and will update me on any further progress. It is great to have this reassurance. 

I wouldn't be able to think of any improvements to make to my experience.

Thank you.

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Responses

Response from Rebekah Clenaghan, Medical student Technician, Acute Directorate, Southern Health and Social Care Trust 2 years ago
Rebekah Clenaghan
Medical student Technician, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 23/07/2021 at 16:53
Published on Care Opinion at 16:53


picture of Rebekah Clenaghan

Thank you so much for sharing this lovely feedback. I am so pleased to hear that you have had a good experience at CAH emergency department. Thank you for your kind comments on the staff and levels of communication.

I will ensure your comments are passed on to the team in ED.

I wish you a speedy recovery, take care

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