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Amu staff are great, feeling 10 times better than on ambulan...

Posted By Shawx79

"Amu staff are great, feeling 10 times better than on ambulance arrival last week"

About: Craigavon Area Hospital / Acute Medical Unit (AMU) Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

The ambulance came quickly last week and I got a bed in no time, which was great. The ambulance crew and the staff here have been brilliant, they couldnt be more helpful. The food is also great which is a bonus. I am now feeling ten times better than I was on arrival and I am so happy so thankyou all

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust

Submitted on 19/07/2021 at 17:20
Published on Care Opinion at 17:20

Thank you for posting regarding your menu choices during your stay. I will pass your positive feedback onto the catering team.

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Response from Demi McKay, Personal Public Involvement & Patient Experience, Quality & Safety Improvement, Northern Ireland Ambulance Service 2 years ago
Demi McKay
Personal Public Involvement & Patient Experience, Quality & Safety Improvement,
Northern Ireland Ambulance Service

work with service users of NIAS, chair of stakeholder forum events

Submitted on 20/07/2021 at 11:47
Published on Care Opinion on 21/07/2021 at 14:38

picture of Demi McKay

Hi Shawx79

Thank you for taking the time to offer your appreciation for the service received by the NIAS. I am delighted your experience was such a positive one.

I hope you are recovering well.

Demi McKay

PPI and Engagement Officer

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