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Amazing staff

Story from nhs.uk

"Amazing staff"

About: Solihull Hospital

Had a hiccup to start had a appointment at 07:00 on 07/07/21 at Elective Admissions arrived at 06:45 door closed a queue built up rang switchboard told unit did not open until 08:30. At 07:00 lights came on and let in. Staff friendly and helpful . Tested and prepared for theatre. Woke up on ward 12. Stayed until 10/07/21. Staff amazing friendly , helpful and caring could not have wished for better care . Food good. Was in two mind if I wanted to go home as care was so good.

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Responses

Response from Solihull Hospital 2 years ago
Solihull Hospital

Submitted on 16/07/2021 at 16:11
Published on nhs.uk at 23:39

Dear Anthony

Thank you for taking the time to post your comments regarding your experience at Solihull Hospital. It is heart-warming to read that you were attended at the scheduled time on your appointment and that the staff on both the theatre and ward 12 were friendly, helpful and caring. Thank you for also acknowledging the quality of the food. I will ensure your comments are forwarded to the concerned teams, who I am sure, will be thrilled with the positive feedback.

Thank you for the 5 star rating.

Kind regards,

Patience Experience Team

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