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Couldn't have done it without them

Posted By Chafs65

"Couldn't have done it without them"

About: Maternity care / 2 East Midwifery Led Unit (MLU)

(as a staff member posting for a patient/service user),

The staff are brilliant. They kept me at ease during the delivery. I really couldnt have done it without them. Thank you. They are continuing to keep me well informed. 

The student nurse was with me throughout and she was absolutely amazing. 

The doctor hasn't been to see me yet.

The only thing is that it is far too cold in this room at night. The blinds are blowing even though the windows are closed. 

Overall, everyone has been so helpful and have communicated well with me.

The food is nice, I love the curry. 

The ward is clean.

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Responses

Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust 2 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust

Submitted on 12/07/2021 at 14:58
Published on Care Opinion at 14:58

picture of Mary Dawson

Congratulations on the birth of your baby, Your lovely comments are encouraging for our team and I will happily ensure your comments are passed on to the staff.

We do welcome your feedback to improve the service we offer and I will discuss with our estates team with regards the windows and hopefully this can be rectified.

All the very best for the future to you and your family

Kind regards

Mary Dawson

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Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust

Submitted on 20/07/2021 at 10:06
Published on Care Opinion at 10:06

Thank you for your post. I will pass your positive feedback onto the Catering and Domestic Services Teams.

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