This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A lack of fans and ventilation"

About: Maternity care / 2 West Maternity Maternity care / Maternity Admission/Assessment Unit

(as a staff member posting for a patient/service user),

The induction bay is roasting. It is like walls within walls. There is a lack of fans and ventilation in this area. 

One annoying thing about my stay here is that my partner was allowed in for 24 hours down in the induction bay but now that I'm up in the ward he is only allowed to come for an hour. This reduces the amount of time he has to spend with our newborn which is sad. 

It is also annoying how parking was free for patients for a while but now we have to pay. 

The staff that I have been with have been friendly, nice and very knowledgeable. They have kept me well informed.

The food isn't great as there aren't many options to choose from. The tea and toast is the highlight of my day as they use real butter! After giving birth and having not eaten for 24 hours, it was lovely to have the toast. 

The ward smells clean and sterile and the hand sanitizer dispensers are always full.

I really think the ward needs more bins. I have no bin anywhere near my bed for dirty nappies etc. This should really be considered.

The pillows are like balloons. They really aren't comfortable but I guess it isn't a hotel! 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mary Dawson, Lead Midwife, CAH, Maternity & Women's Health, Southern Health and Social Care Trust 2 years ago
Mary Dawson
Lead Midwife, CAH, Maternity & Women's Health,
Southern Health and Social Care Trust
Submitted on 12/07/2021 at 13:30
Published on Care Opinion at 13:30


picture of Mary Dawson

Many thanks for taking the time to respond, we do welcome all feedback to help us improve the service we offer.

Thank you for your lovely comments about our staff, this is certainly encouraging to the team.

I am sorry that your partner could not stay with you longer following birth, but unfortunately government restrictions remain in place, which we are continuously reviewing.

I will pass your comments on to our catering team and also the ward manager of two west with regards the location of our bins to make them more accessible.

I apologise for the lack of fans and ventilation, unfortunately due to covid and the increase risk of spreading covid fans have been removed. We are presently liaising with our estates team to improve the ventilation within our department.

Kindest regards

Mary Dawson

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k