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Lack of communication

Story from nhs.uk

"Lack of communication"

About: Oakvale Medical Centre

I have been waiting patiently for a notification to book my second Coronavirus jab having been invited for my first via my GP which I found very efficient. Having queried this yesterday I was advised they were no longer offering this service. There really should’ve been some communication to patients when this was stopped and advice provided to go via the NHS website instead. If I hadn’t queried it I would never have known and this could’ve been detrimental to my health.

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Responses

Response from Oakvale Medical Centre 12 months ago
Oakvale Medical Centre

Submitted on 19/04/2023 at 00:53
Published on nhs.uk at 09:33

Dear patient, we are sorry communications have been difficult from the NHS, particularly as to when vaccination deliveries would be received, what cohort of patients to vaccinate and when. Hopefully you have received the Covid vaccines due to you. If you have an queries regarding this, please contact the surgery and we will be happy to help.

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