Reception staff are the first people you come into contact with and it’s important they are compassionate and caring.
Unfortunately the staff here are extremely rude. Whilst sat in the waiting room I have heard them laughing at peoples problems and gossiping about others.
It’s obviously unprofessional and probably breaking some sort of code of conduct.
The staff here have to put up with a lot of issues, however it is hard to justify their rudeness and general demeanour when talking to and about patients
"Incredibly rude reception staff "
About: Torrington Park Group Practice Torrington Park Group Practice North Finchley N12 9SS
Posted via nhs.uk
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