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Slowly but starting to trust after not trusting

Posted By scoreboardzd85

"Slowly but starting to trust after not trusting"

About: West Cornwall Hospital (Penzance)

(as a service user),

Today I had a conversation with a nurse practitioner called Kirsty after a dark period of not trusting professionals I can say these are a service who are excellent if they can put with me not necessarily being comfortable with males and everything they have done which amazing they can put up with anyone.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 16/07/2021 at 10:24
Published on Care Opinion at 10:24

picture of Jess Saunders

Dear scoreboardzd85,

Thank you for taking the time to share your story with us. Please accept my apologies for the delay in responding to you on here. I was really happy to read about your experience with Kirsty and the team at West Cornwall Hospital, its lovely to see that they have been able to give you confidence to trust healthcare professionals again.

I would love to be able to personally send this story to Kirsty and the team that cared for you but I am not sure of the department. If you would be happy to, please respond to this post with the name of the team that saw you, or email us at rcht.patientengagement@nhs.net and we can share this lovely feedback with the team you met.

Thank you again for taking the time to share your story with us.

Best wishes,

Jess

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