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"Staff couldn’t be faulted!"

About: Daisy Hill Hospital / Day Procedure Unit (Endoscopy)

(as a service user),

I was apprehensive on my arrival to hospital, however the staff on the Day Procedures Unit immediately revived me of all my worries. I was welcomed and made to feel so at ease, never being left alone. After 1 hour of waiting I was taken to theatre which in my opinion was very quick. They are clearly skilled yet weren’t assuming at all. My bed was so close to the nurses station so being alone in the ward didn’t affect me negatively. Additionally, the jam, sponge and custard was a very special treat! 

I couldn’t be more thankful. 

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 06/07/2021 at 11:33
Published on Care Opinion at 15:44


Thank you for posting about your recent hospital experience. I will pass on your positive feedback to the catering team

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