"Never again"

I was referred here by my GP. Because of issues with my throat. The Consultant was not very responsive to my questions concerning my throat. The Consultant put a camera down my throat but did not tell me before doing so. So I was a little startled when the small tube was going down my nose and throat I asked afterwards what the tube was, if it was a camera? The Consultant looked at me blankly, The Nurse that was working with the consultant answered my question and told me yes it was a camera that was just put down my throat. The Consultant was very robotic and distant and did not communicate my condition to me very well, I came out of that room more confused than I did before the appointment. However I was shown some diagrams on the screen of how a normal throat should look and examples of how mine actually looked. He told me I can order a device online to wear while sleeping or through a dentist. This advice is unacceptable for a condition that is very serious this device needs to be fitted properly, I can not just buy a random device online and hope it fits. He did not confirm that he would send a letter to myself and my GP so now I have to wait and see whether my GP receives this letter so they can give me proper advice/ care I need so I can manage my condition. I did not ask the questions I needed to at this appointment because I felt quite overwhelmed and stressed plus the questions I did ask The Consultant he was not forthcoming with information. Had to go online afterwards when I got home to do some more research about this medical condition. However the Nurse was very professional and friendly.