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"So Caring!"

I cannot express how friendly and caring everyone was today when I came in for a procedure! They made a very nerve racking experience so much more bearable. Explaining so clearly how everything would go, in honest detail. Thank you from the bottom of my heart! You are truly amazing and so very kind!

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Responses

Response from Naomi Hill, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 2 years ago
Naomi Hill
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust
Submitted on 30/06/2021 at 13:17
Published on Care Opinion at 13:17


I’m so pleased to acknowledge your feedback on the friendly and caring conduct of our members of staff. It is quite thrilling to read such positive comments and more importantly because they made your experience at the hospital much more bearable than anticipated.

Your comments will be sent to the senior manager who will be pleased to share your feedback with the team.

Kind regards,

Patience Experience Team

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