This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Unexplained illness

Posted By gifthr38

"Unexplained illness"

About: Lanarkshire Community Services / Hospital at Home

(as a service user),

Referred by consultant and GP  as I was suffering from delirium and lethargy and an adverse reaction to antibiotic. The Hospital at Home took over and after several tests and change of antibiotics and closely following up over several days set me on the road to recovery.

I do not have the words to describe how impressed I was with their professionalism and their interest in my well-being, which immediately put me at ease. They are a great team and I am very grateful for this service.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hazel Mitchell, Service Manager, Adult Health Services, NHS Lanarkshire 2 years ago
Hazel Mitchell
Service Manager, Adult Health Services,
NHS Lanarkshire

Submitted on 24/06/2021 at 14:20
Published on Care Opinion at 14:20

picture of Hazel Mitchell

Dear gifthr38

Thank you so much for taking the time to get in touch to let us know that our Hospital At Home team were able to help you back on the road to recovery. It is wonderful to hear stories like this as our team try very hard to be able to help patients feel safe and cared for when they are feeling vulnerable. The team are very experienced and knowledgeable in dealing with Acute illnesses, and I will ensure that they see your kind and inspirational message. I am sure they will appreciate it as much as I did.

Please take our very best wishes for your health, and take care

Thanks again

Hazel x

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Richard Wells-Holland, Senior Nurse, Hospital at Home, NHS Lanarkshire 2 years ago
Richard Wells-Holland
Senior Nurse, Hospital at Home,
NHS Lanarkshire

Submitted on 24/06/2021 at 14:43
Published on Care Opinion at 14:43

picture of Richard Wells-Holland

Hello Gifthr38,

thank you so much for getting in touch about your experience of our Hospital @ Home service. As a team, we always strive to provide the best quality patient care for our patients. Your feedback is very welcome and it is feedback such as yours that makes us proud and makes our job all that more rewarding. I have made sure that everyone in the team receives your comments.

I am glad that you are doing well doing well and recovering.

Thank you,

Richard Wells-Holland (Team Manager)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k