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"Covid test before being induced"

About: North Devon District Hospital / Covid swabbing unit

(as the patient),

All very quick fast service, even thou I wasn’t on their list because I had only been called that morning and asked to go in for a test, they sorted it out very quickly and efficiently. The two members of staff I saw couldn’t of been friendlier, and more welcoming. Made me feel very at ease!

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Responses

Response from Sarah Carter, Administrator (Northern Services), Covid-19 Testing Cell (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sarah Carter
Administrator (Northern Services), Covid-19 Testing Cell (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 18/06/2021 at 16:16
Published on Care Opinion at 16:16


picture of Sarah Carter

Hello Kdayment,

My name is Sarah, and I am one of the Testing cell administrators.

Thank you very much for your feedback.

I am glad that you have found it to be a quick and fast service. It is good to hear that you have found our staff friendly and welcoming. I am pleased to hear that we managed to sort out the situation for you quickly and efficiently. We like to reduce patient anxiety about unpleasant procedures, where possible.

If you have any queries in the future, please do not hesitate to contact us on 01271 337777. We are always here to assist where we can. If you would rather email us, then feel free to send us an email at ndht.covidswabbing@nhs.net.

Best Wishes

Sarah

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