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"Inpatient care of my father"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My father was cared for on ward 54, Langlands unit, QEUH, Glasgow for several days, prior to his death at the age of 97.

His consultant, Dr Breckenridge, was thorough and considerate. He made a careful assessment and, through a changing picture, kept my father, my brother and myself up to date, with explanation and involvement. The other doctors I encountered there were also helpful, thoughtful and ready to explain.

The nursing staff provided excellent care. They were skilled professionals and also kind, considerate people and it was clear that they took pride in doing a good job.

The ward clerk was approachable and helpful. I encountered consideration from members of the cleaning staff and of the catering team.

He was treated with care and dignity.

Thank you, ward 54.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 22/06/2021 at 12:25
Published on Care Opinion at 12:25


picture of Kevin Torbet

Dear Sally B

Thank you for your kind words, we always try to provide person centred care. We have fed this back to the ward team who will ensure everyone is made aware so they see their hard work is appreciated and they are making a difference to their patients and families.

Kind Regards

Stuart Gaw

General Manger

Older People’s Services.

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