"46 weeks wait"

46 weeks ago WestMarc came and took the stirrups from my wheelchair to shorten them so I could use the wheelchair properly.   Finally got them back today and I am not pleased at all with the wait or the service.   The person has just dropped the stirrups of, they never checked to see if they fitted correctly.   I use a bed lift to assist me into the chair but need the stirrups for secure transfer, without the stirrups I have been mostly stuck in my bed for weeks.   This is not caring, I haven't been able to sit up or exercise.   This happens every time I get a new wheelchair and that is a waiting game in itself.   Very unhappy with the care and service received.   An occupational therapist was supposed to phone me but hasn't.