"Long waiting times"

Took my child there and the waiting times is like 4hours plus. They should make the patient aware of what the waiting times are. In this case I was not told and had to wait in a room with no windows on an extremely hot day. It was really warm that day and being the childrens a&e at least they could have cooled the place. It was soo uncomfortable sitting in that waiting room and my child was unsettled throughout. I only found out how long I’ve got to wait after enquiring from the desk. Please children a&e work on your communication with patients and please keep the waiting room cool it’s very uncomfortable to be sitting there for 4 hours plus in this hot weather.