Arrived for an appointment 10 minutes early, no one else in surgery so I expected to be seen fairly quickly. Was left waiting for 40mins during which time no one went in or came out of doctors surgery, when I enquired if G P was in I was advised that he knew I was waiting but he was busy.
When I finally got to see him he hadn’t even taken the trouble to read my notes beforehand. No apology was given for the delay.
Considering the time that I had to spend completing the patient access form and then the time talking to a senior nurse before I could see the doctor I would at least expect him to have run a cursory glance over my notes in the forty minutes prior to seeing me.
I wonder if these GPS realise that time is of as much value to some of their patients as it is to them and perhaps a little time management is needed.
I know that surgery’s can and do run over but on this occasion there was no one before or after me.
I can only say that this kind of contempt for patients does nothing to enhance the surgery’s image, but then maybe the GP in question isn’t that bothered.
"Ignorant GP"
About: Heswall & Pensby Group Practice Heswall & Pensby Group Practice Wirral CH60 7SG
Posted via nhs.uk
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