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"Disabled parking spaces used by staff and estate…"

About: New Cross Hospital

I have no choice but leave this review as i feel the hospital management dont care that estate staff are using disabled spaces to park their vehicles in, this has happened numerous times and still goes unchallenged by hospital management, not only this i was forced to park outside the new A&E (the opposite side of the hospital to where i need to be) and their is a lift service van parked in a disabled space which isnt the first time its been there.

Is this kind of attitude the hospital has to people with disabilities? By allowing staff and maintenance vehicles to use valuable and in short supply disabled spaces???

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 2 years ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust
Submitted on 11/06/2021 at 10:37
Published on Care Opinion at 10:37


Thank you very much for taking the time to post comments regarding your relative's recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or email rwh-tr.PALS@nhs.net who can assist further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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