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Unhelpful

Story from nhs.uk

"Unhelpful "

About: Bhf Lundwood Surgery

All I wanted was a prescription for antibiotics and steroids I am a sufferer of COPD and severe Asthma and have been monitoring my oxygen levels also having to use my blue inhaler more over the past few days I 44know I have an infection so instead of bothering and wasting the hospital time I asked BHF Lundwood GP for a prescription and due to no appointments this was refused and I was told to go to A and E I feel that this is unacceptable and a waste of A and E and my time I have tried contacting you direct on 01226 729896 to to discuss this but as per this number was engaged

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Responses

Response from Bhf Lundwood Surgery 2 years ago
Bhf Lundwood Surgery

Submitted on 09/06/2021 at 16:31
Published on nhs.uk at 19:32

Good afternoon Sarah,

Thank you for your comment.

I am sorry to hear of the concerns you had with BHF Lundwood and that unfortunately your concern was not resolved straight away by the GP.

I understand that this has now been resolved by our staff members at BHF Head Office and BHF Lundwood however if you wish to discuss this further please do not hesitate to contact me on the below contact details quoting reference number BHF44.

Kindest regards,

Patient Liaison Officer

Barnsley Healthcare Federation.

Oaks Park Medical Centre

Thornton Rd

Barnsley

S70 3NE

bhf.patientfeedback@nhs.net

01226 729896

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