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Very professional and caring

Story from nhs.uk

"Very professional and caring"

About: North Devon District Hospital / Accident and emergency

I had a worry about a blood clot in my lower leg. Seen very quickly, blood tests arranged and a consultant checked my leg with ultrasound. Throughout everyone was very pleasant, explaining what was going on. Have nothing but praise for this team.

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Responses

Response from Helen Wilson, Advanced Clinical Practitioner in Acute Medicine and Same Day Emergency Care (Northern Services), Medical Assessment Unit (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Helen Wilson
Advanced Clinical Practitioner in Acute Medicine and Same Day Emergency Care (Northern Services), Medical Assessment Unit (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I work as an Advanced Clinical Practitioner on Same Day Emergency Care.

Submitted on 15/06/2021 at 19:26
Published on Care Opinion on 16/06/2021 at 11:42

picture of Helen Wilson

Thank you very much for your response in regard to our Service. We are glad your experience was a positive one.

We have been working hard on improving our communication with patients and we are really pleased this comes through. We appreciate you taking the time to let us know how things went.

Best Wishes

Helen Wilson

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