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Efficient and professional

Story from nhs.uk

"Efficient and professional"

About: Wansbeck Hospital

Arrived at Ward 15 at 7.30am for partial knee replacement and discharged the same day from Ward 10 at 7pm. The whole process was well organised from start to finish with clear advice and explanations provided by professional and pleasant staff. Well done everyone.

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Responses

Response from Wansbeck Hospital 2 years ago
Wansbeck Hospital

Submitted on 10/06/2021 at 09:54
Published on nhs.uk at 20:57

Dear Dennis,

I am so pleased that you have taken the time to write a review of the treatment which you received on Wards 10 and 15 at Wansbeck Hospital. I am delighted that your treatment was well organised and smooth, and that you were given clear information and advice by the Team. I will make sure that your review and thanks are passed onto the staff who looked after you- I know how much this will mean to them.

I hope that you are making a good recovery from your operation.

Take care,

Tracy

Tracy Bruce

Head of Patient Experience

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