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Having a miscarriage and waiting in pharmacy

Posted By coordinationsn59

"Having a miscarriage and waiting in pharmacy"

About: Royal Derby Hospital / Gynaecology

(as a service user),

I started having pain and bleeding so phoned the GAU (gynae assessment unit). They gave me an appointment for the following day. Everyone was so kind to me and took really good care of me.

I had to return to get the prescribed blood thinners and was given a prescription for the hospital pharmacy. There, I had to wait about 20 minutes to hand in the prescription and then over half an hour for the medication. It’s a very small room and it was hard to have to wait so long whilst bleeding.

There was another lady there, who I also saw at GAU, who I suspect was going through the same, trying to fight back the tears.

I don’t at all blame the staff, but maybe there could be a different system to prevent people like us having to wait in the pharmacy for so long?

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Responses

Response from Royal Derby Hospital 2 years ago
Royal Derby Hospital

Submitted on 12/11/2021 at 14:34
Published on nhs.uk at 19:32

Good afternoon

It was very kind of you to take the time to write to the hospital; we are pleased to hear that you had a positive experience at the GAU.

Regarding the waiting time at Pharmacy we are very sorry that this has caused you distress. If you would like to discuss this matter further please contact us directly on 01332 785156 or email us on uhdb.contactpalsderby@nhs.net

Patient Advice and Liaison Service (PALS)

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