This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A great idea

Posted By zulukt58

"A great idea"

About: South Tyrone Hospital / Day Clinical Centre

(as a service user),

I attended South Tyrone Day Clinical Centre at the beginning of April.

I found the staff friendly and warm and in turn this helped me stay calm. I was there for an Iron infusion. I was glad when the letter came to confusion the date time and place cause the idea of attending appointment in CAH due to the pandemic and the power of setting clinics outside of the main hospitals of the Southern Hospitals is a great idea and I think going forward these clinics should remain out of CAH at any cost. The staff couldn't do enough for me.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, Southern Health and Social Care Trust 2 years ago
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 15/06/2021 at 00:29
Published on Care Opinion at 00:29

picture of Mairead Casey

Good evening thank you so much for taking the time to tell us about your experience at the Day Clinical Centre. It is so reassuring to read your comments that you found the "staff friendly and warm and in turn this helped me stay calm". I will ensure that your feedback is shared directly with the team. I know that the staff will be very appreciative of your feedback.

We have also noted your comments about the location of the Centre and these will be shared directly with management of the service.

Best wishes

Kind regards

Mairead Casey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k