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"Night staff nurse, Ward 4"

About: University Hospital Monklands / General Surgery (Wards 4 & 7)

(as the patient),

I was a patient in ward 4 awaiting surgery and I must commend the caring staff Nurse Debbie who would go to the ends of the earth throughout the night and day. When Debbie says ,”buzz if you need me” she means it. It does not matter how frequently the buzzer goes off, Debbie makes sure it is answered and we are all attended to. She goes above and beyond the call of duty. Thank you so much Debbie, you are a TRUE nurse. She puts our minds at ease and makes us feel like people who do deserve respect and dignity. You have made my stay so much easier. Thanks a million. 

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Responses

Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 2 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire
Submitted on 10/06/2021 at 11:37
Published on Care Opinion at 11:37


picture of Eileen Clarke

Dear Merryme

Thank you so much for your very kind posting on Care Opinion. I was so pleased to hear that your stay in hospital was such a positive one. I will ensure Debbie is aware of your post and she will be absolutely delighted with your feedback. This is the care we aim to deliver to every patient and hearing your feedback provides assurance around nursing care.

Thank you once again for taking the time to post on Care Opinion.

Kind regards

Eileen

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