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"Podiatry Letters"

About: Lothian Community Services

(as a service user),

A huge thanks to Natasha from the NHS Lothian Podiatry Dept who helped me get set up to receive my letters electronically. As a member of the blind community having access to my hospital letters via email makes communication much easier. I've raised this issue with other departments in NHS Lothian before but was previously told there wasn't anything they could do so I was pleasantly surprised that podiatry was able to assist me after I contacted them about my community podiatry referral.  

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 2 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 22/06/2021 at 17:12
Published on Care Opinion at 17:12


Dear kol-arebalo

Thank you very much for sharing your lovely feedback with us following your contact with Natasha in the Podiatry Team.

I was really pleased that she was able to help you access your community Podiatry letters electronically. I have shared your kind words with the senior team and have asked them to share this with Natasha who l am sure will be delighted to read your feedback.

Thank you again for getting in touch.

Kind regards

Jeannette

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