This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Great staff and service "

About: Southend Hospital

My wife unfortunately suffered a missed miscarriage and we were given the number for the Early Pregnancy Unit.

From the very first phone call my wife made to the appointment, it has been nothing short of fantastic.

The clerical staff, nurses and sonographer showed empathy and made the awful experience somewhat bearable.

From both working in clinical areas within the NHS ourselves, we understand the pressures that everyone faces.

I would just like to reiterate my thanks for making my wife feel at ease throughout.

Keep up the great work.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kelley-Elle Carvalho, Patient Experience Coordinator, Mid Essex Hospital Services NHS Trust 2 years ago
Kelley-Elle Carvalho
Patient Experience Coordinator,
Mid Essex Hospital Services NHS Trust
Submitted on 26/05/2021 at 08:50
Published on Care Opinion at 08:50


Good Morning,

Thank you so much for taking the time to share your patient experience.

I will ensure this is passed on to our team at Southend.

Kind regards,

Kelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k