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MRCP Results

Posted By antliaqm69

"MRCP Results"

About: Golden Jubilee National Hospital / Outpatients University Hospital Wishaw / Radiology

(as the patient),

Unfortunately, this isn't totally positive feedback. 

I was sent for an MRCP 4 months ago, to the Golden Jubilee but was told I was referred for it through University Hospital Wishaw. 

However, I cannot seem to get in touch with anyone about my results. My GP said they didn't have the information and that I should contact the hospital which I have and left several voicemails, but I haven't had any communication since my appointment. 
I didn't receive an initial referral letter only the letter with an appointment, so I'm not even totally sure who to contact. All staff I have met in person have been lovely and so kind and helpful but the follow up has been very stressful. 
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Responses

Response from Sara Riddell, Deputy Radiology Service Manager, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Sara Riddell
Deputy Radiology Service Manager, University Hospital Wishaw,
NHS Lanarkshire

Radiology Department Manager

Submitted on 27/05/2021 at 09:23
Published on Care Opinion at 12:01

Dear antliaqm69

Thank you for contacting us about your concern. I'm sorry you haven't had a good experience and for the frustration and stress caused by the lack of follow up /communication.

If you could phone the radiology secretary on 01698 366878 they will be able to help and inform you of your referrer. The referring clinician normally receives the results of your scan.

With warm wishes,

Sara

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 2 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 27/05/2021 at 13:23
Published on Care Opinion at 13:23

Dear antiliaqm69

I am sorry to read of your experience in trying to obtain your results at what is already a worrying time for you. I see Sara has offered to help, however if you wish me to check who NHS Golden Jubilee sent the referral back too, please contact me on 0141 951 5951.

Regards

Paula

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