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"Poor Nurse patient management"

About: Royal Devon & Exeter Hospital (Wonford)

Ive had multiple visits to the RDE over the past 5 years. I am full of respect and admiration for the staffs dedication and commitment to great patient care - however after a recent visit to the ophthalmology department I encountered a nurse who is determined to destroy RDE's reputation as well as my own reputation. After the visit I received a letter from the NHS, copied to my GP, explaining the consultants consultation. Within this letter the Nurse carrying out the eye test has decided to add derogatory comments about me and her opinion about my visit for the eye test. Her comments are not accurate and gives the patient no recourse to her opinion except here in this forum.

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Responses

Response from Royal Devon & Exeter Hospital (Wonford) 2 years ago
Royal Devon & Exeter Hospital (Wonford)
Submitted on 03/06/2021 at 15:28
Published on nhs.uk at 16:25


Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. We would like to find out some more about your comments to ensure we can feedback to the department and learn from your experience. Please call our Patient advice and liaison service on 01392 402093.

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