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"Therapy feedback"

About: Ealing IAPT

(as a service user),

I was referred to Ealing IAPT service for cbt therapy to help with my depression. I was given an assessment very quickly due to having a young baby. I was assigned a therapist called Natasha, from the first telephone appointment she put me at ease straight away, she was brilliant! Listened to my issues and taught me techniques to stop overthinking everything and feel less anxious. She was very understanding and supportive. I learned lots of good tips and techniques to help me.  

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 2 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust
Submitted on 02/06/2021 at 02:57
Published on Care Opinion at 02:57


Dear Jules1986,

Thank you for your feedback on your experience with our service. We aim to make everyone feel at ease so they can get as much out of therapy as possible. Natasha will be delighted to know you have felt as supported by her and we will make sure this gets passed on to her right away.

Keep up the good work!

The senior team at Ealing IAPT

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