This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Dignity and respect

Posted By Laurab

"Dignity and respect"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My elderly uncle who was very fragile and a falls risk was discharged home. No home visit was complete to assess his risk at home.

He was also sent home wearing 2 hospital gowns and socks despite having clean clothes in his hospital bag. His shoes and glasses were not sent home with him. 

I am disheartened at the poor care he has received particulalry as an employee of the NHS were a core value is dignity and respect. I feel there was no concern for my poor elderly uncle's dignity. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 25/05/2021 at 12:54
Published on Care Opinion at 12:54

picture of Nicole McInally

Dear LauraB

Thank you for getting in touch via Care Opinion.

I am very sorry to read about your Uncle’s experience when being discharged from hospital and that you have been left feeling disheartened and disappointed.

You have raised a number of concerns that we would like to look into further and would welcome for the opportunity to discuss these concerns with you. Would you be able to contact my colleague Laura Wilson on: 0141 452 3700?

Please pass on our apologies to your Uncle.

Kind Regards

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k