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Care Opinion

Treatment for High Blood Pressure

Posted By Tropbon

"Treatment for High Blood Pressure"

About: The Ulster Hospital / Ward 9

(as a service user),

After attending A& E I was asked to attend Ward 9 for the Ambulatory Clinic at the Ulster Hospital. This is the first time as an adult that I have attended hospital and I was very uncomfortable with it. I was anxious about what was wrong with me and had no idea what was going to happen. The doctors (Josh & Chris) were fantastic. They took the time to explain what was going on and were very patient. The nurses and support workers also were very helpful and it made the experience less stressful overall.

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 27/05/2021 at 13:55
Published on Care Opinion at 13:55

picture of Conor Campbell

Hi Tropbon

Great to hear that our Emergency Department and Ulster Ward 9 staff looked after you so well - from providing great clinical care to communicating with you effectively and making you feel comfortable.

Our ED and Ward 9 staff will appreciate your positive feedback.

Thank you for sharing.

Best wishes

Conor

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Response from Rachael Sloan, Ward Manager, Acute Assessment and Treatment Unit (Wd 9), South Eastern Health & Social Care Trust 2 years ago
Rachael Sloan
Ward Manager, Acute Assessment and Treatment Unit (Wd 9),
South Eastern Health & Social Care Trust

Submitted on 28/05/2021 at 17:58
Published on Care Opinion at 17:58

Hi Tropbon,

I’m so glad to hear your experience was a positive one, and your anxiety was relieved as a result. I trust you are doing well, and hope you blood pressure has settled. I have passed on your gratitude to both Chris and Josh, and also to all are nursing and support staff, all of whom were grateful to hear they made what could have been a negative experience into a positive one.

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