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"Dreadful reception staff"

About: Sydenham Green Group Practice

I had to call the surgery for advice and had the misfortune of speaking to the most rude unhelpful staff member, very unimpressed, need to rethink your staff

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Responses

Response from Sydenham Green Group Practice 2 years ago
Sydenham Green Group Practice
Submitted on 18/05/2021 at 15:42
Published on nhs.uk at 19:33


Dear Patient,

I'm sorry that you are unhappy with your experience at reception. As I'm sure you can understand, without any more detail than this I cannot comment as to what has been going on. If you would like to feed back something more specific please contact me on the surgery email LEWCCG.sggp@nhs.net or phone 020 8138 2970.

Yours,

Ed Hillan

Practice Manager

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