"Diabolical Service"

About: Market Street Health Group Market Street Health Group East Ham E6 2RA https://www.marketstreethealthgroup.org/

Posted via nhs.uk 2 years ago

Tried five times to speak to receptionist to make a nurse appointment for my 91 year old mother, each time on hold for over 7 minutes and 35 seconds when someone pick up phone and cut me off, Doctor sends notification to make appt yet you cannot get through so tore up the request and sent it back to the doctor in question

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Market Street Health Group

Submitted on 07/09/2021 at 10:23

Published on nhs.uk at 20:49

I am sorry to hear about your frustrating experience. Please get in touch with me with the details should you have such problems again so I can investigate further. Yours,
Hazel Trotter
Practice Manager

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Diabolical Service

"Diabolical Service"

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