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Caring and reassuring

Story from nhs.uk

"Caring and reassuring "

About: The Royal Victoria Infirmary

I've been so impressed with this department after a facial injury was repaired but them in the ED, and I've been seen as an outpatient twice. The department is very clean and pleasant, they tend to run to time with their appointments, the reception staff are lovely. All the staff I have encountered have been caring and professional and I feel very reassured. Thankyou to all of them.

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Responses

Response from The Royal Victoria Infirmary 2 years ago
The Royal Victoria Infirmary

Submitted on 17/05/2021 at 11:49
Published on nhs.uk at 17:19

Thank you for taking the time to leave your feedback regarding your care at the Emergency Department, RVI and as an outpatient. We are pleased that you have found your appointments to be timely and the staff that you have encountered have been caring and professional. We will forward to the department who will share with the staff involved in your care.

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