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"My father"

About: University Hospital Wishaw / Gastroenterology

(as a service user),

I am angry with the way he has been or not been treated by staff in wishaw general.   My father has Parkinson’s and ulcerative colitis.  One Dr took him off his medication that he was on and promised another medication about 12 weeks ago.  

Since then we sent samples as requested and waited and waited.   Phoned and left messages to no avail.   My father is unable to sleep. He is unable to leave the house as he cannot control his bowels and has lost so much weight he is skin and bones.   Our GP provided us with assistance last week and my dad was admitted to hospital yesterday a barrage of tests were done and he has just phoned to say that he has to go home.  

Test results will be sent to the Dr at Wishaw and a decision will be made from there.   My dad is 72, lives on his own.   My sister and I support him where we can but he is very vulnerable and sending him home when he is this unwell is appalling.  

Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 3 weeks ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 25/05/2021 at 16:43
Published on Care Opinion at 16:43


Dear Worqx93

I am sorry to hear that you are unhappy with the care that has been provided to your father and I would like to try and help as best that I can to resolve the issues noted in your post.

Further information would be helpful to be able to review and feedback to you and I would appreciate if you could contact Yvonne Ross our Patient Affairs Manager on 01698 366558.

Thank you very much

regards

Faith

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