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Trying to get registered

Story from nhs.uk

"Trying to get registered"

About: Ashington House Surgery

Visited the practice thia afternoon at 5.50PM to register at the practice so my partner can get his covid vaccine as we need to be at the same doctors to get waved and shooed away.. baring in mind my partner turned up at this time a few weeks ok to register and had no problem at all, i work Mon-Fri till 5.30PM and takes me 20

Mins to get home so im unable to go at any other time.. got told i need to visit between 11-5PM when i said i work till 5.30PM so that’s not possible for me i got told to come back the same time tomorrow which makes no sense because i said id be coming back at the same time.. as a soon to be new patient it doesnt give a good impression of being abrupt with me or shooing me from the door way

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Responses

Response from Ashington House Surgery 2 years ago
Ashington House Surgery

Submitted on 19/05/2021 at 11:56
Published on nhs.uk at 15:31

For reasons of patient confidentiality we are unable to respond to comments on this site. Without patient details and further information (which it would not be appropriate to post here) we cannot usefully comment. However, we do have a robust practice complaints procedure and would ask that anyone who believes they have a grievance against the practice contacts us to discuss their concerns. Please visit our website www.ashingtonhouse.com for further information.

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