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"Emergency dental treatment"

About: Newcastle Dental Hospital

(as a service user),

I had an amazing experience at the emergency dental clinic at the Dental Hospital in Newcastle. Huge thanks to Aurelia, the final year student who treated me, and to the consultant Caroline too for providing really constructive support to the student dentist. The clinic flowed brilliantly from start to finish, all staff introduced themselves and communicated incredibly positively both with me and each other. I was made to feel very comfortable during a filling procedure, and even though the filling was in a difficult position, the staff were all so caring, constantly checking that I was ok and if I needed a break. I was so impressed - thanks to all!  

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Responses

Response from The Newcastle upon Tyne Hospitals NHS Foundation Trust 2 years ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Submitted on 17/05/2021 at 12:27
Published on Care Opinion at 12:27


Thank you for taking the time to leave your feedback regarding your care at the Dental hospital in Newcastle. We are pleased that you found the flow of the clinic to be good and that the staff communicated well and were able to make you feel comfortable during the procedure and ensure that you were comfortable. We will forward your feedback to the directorate who will share with the staff involved in your care.

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