"NHS at it's best"

My elderly father who was involuntarily thrashing, shaking wildly and uncontrollably and unable to speak, was taken by ambulance by 2 wonderful paramedics who were fully up to speed from point of arrival and made excellent decisions to ensure the best care and outcomes for my dad. Once in A&E, the doctors and nurses were fully up to speed and gave dad excellent and immediate care ensuring a variety of tests were carried out asap and results were delivered quickly. The doctor was fantastic. He left no stone unturned to get a diagnosis and/or clearer picture of what could be happening to my dad which was difficult because my dad already has Parkinson’s Disease. The network and liaisons that A&E made with other departments was faultless and staff arrived in A&E from other departments to continue with investigations regarding my father (including visits from stroke team and Parkinson’s team who again made carefully considered decisions for the best outcome for my dad). Despite being a busy day on A&E there was a hard-working, calm, professional and friendly atmosphere in the department at all time. Without exception all the staff were extremely kind and very attentive (doctor, nurses, porters). At no point was my dad forgotten, put aside or left with questions unanswered. When my dad’s extreme presentation subsided he went to Ilchester ward where staff were again excellent including keeping my dad’s complex timed medication schedule on track. Nothing seemed too much trouble for the staff on the ward not just for dad but for all the patients. Dad then moved to Evershot ward where again the excellent care continued. Thank you to the parkinsons consultant for his excellent, thorough and still ongoing investigations to provide best outcomes for my dad and for being so kind, considered and unhurried when conversing with him. His knowledge of Dad’s medical history and current condition is faultless. Dad’s now happily back home with mum. This was a fine example of the NHS at its very best.