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"All the staff were fantastic"

About: Midlothian Community Hospital / Hospital @ Home (Midlothian)

(as a relative),

Having never heard of hospital @ home previously, I was utterly delighted that they came to look after my mother, aged 81, at a time when she was most unwell.

All the staff were fantastic, reassuring Mum and me at every stage and ensuring we were kept up to date with any developments. I can't thank them enough for the care and compassion they gave Mum!

Thank you so much to them!

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Responses

Response from Patricia Cantley, Consultant, Midlothian Hospital at Home Team, NHS Lothian 2 years ago
Patricia Cantley
Consultant, Midlothian Hospital at Home Team,
NHS Lothian
Submitted on 14/05/2021 at 17:00
Published on Care Opinion at 17:00


picture of Patricia Cantley

Thank you very much indeed for taking the time to give us such kind feedback! We know how busy people are looking after their family members and we really appreciate it that you have gone to the trouble of sending us this response.

It's a real pleasure and privilege for us to look after people at home. We are glad that you found the service to be caring and compassionate and that you were kept up to date well with what was going on.

We hope that things continue to go well for you and your Mum. Please pass on our best wishes to her. We will make sure that everyone in the team sees your message - once again, thank you for getting in touch!

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