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"Excellent care"

About: Outpatients / Respiratory

(as a service user),

I had a brochoscopy on Wednesday am by Dr Moan. The whole experience including the procedure and nursing care was carried out with the highest level of patient respect, care and wellbeing. The nursing staff in the ward provided constant reassurance and attention to myself and others. DR Moan assured confidence in the procedure at all times explaining every aspect of the experience clearly and delicately. 

A credit to this department.  

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Responses

Response from Mairead Casey, Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience, Southern Health and Social Care Trust 2 years ago
Mairead Casey
Patient Client Experience & 10,000 Voices Facilitator, Patient Client Experience,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 21/05/2021 at 11:15
Published on Care Opinion at 11:15


picture of Mairead Casey

Good morning

Thank you so much for sharing your experience with us. It is lovely to read your comments about your experience including the procedure and nursing care that you described was "carried out with the highest level of patient respect, care and wellbeing for you".

I will personally ensure that your feedback is shared with all the staff in the department and Dr Moan.

Kind regards

Mairead Casey

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