"Bad practice"

About: Kings Road Medical Centre Kings Road Medical Centre Chelsea SW10 0UD https://westlondonpractice.co.uk/

Posted via nhs.uk 2 years ago

I was first referred to speak to a pharmacist about an important health issue. When I eventually spoke to a doctor, they kept suggesting to see a private consultant at the hospital for medication and refused to provide the medication which a private consultant already recommended for use. The general attitude is unhelpful and patronising.

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Kings Road Medical Centre

Submitted on 13/05/2021 at 09:13

Published on nhs.uk at 16:48

Dear Patient,
Thank you for taking time to leave your feedback. I am sorry to hear you have not received service you expected. I would strongly encourage you to contact me via phone on 02073529568 or email wlccg.krmc@nhs.net so I can investigate your concerns thoroughly.
Kind Regards,
Agnieszka Jaruga
Practice Manager

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