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"Waste of time"

About: Bracknell Urgent Care Centre Wic

Sent here after telephoning 111 appointment made by this service. Told by medical professional I saw that my visit was a complete waste of time. I can't understand why if this being the case another health professional thought it ok to make me the appointment in the first place.

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Responses

Response from Bracknell Urgent Care Centre Wic 2 years ago
Bracknell Urgent Care Centre Wic
Submitted on 23/02/2022 at 09:13
Published on nhs.uk at 12:07


Thank you for your comment. Patients’ experiences are important to us, so it is disappointing that we didn’t meet the high standards we set ourselves. We pride ourselves on providing high-quality care to all of our patients and we want to make sure this remains consistent.

We would be more than happy to speak with you to discuss the experience you had with us so we can improve on it going forward. You can contact a member of our team on 01344 551100.

Best wishes,

Bracknell Urgent Care team

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