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"Almost a pleasure "

About: Conquest Hospital

Following a visit to my GP i was advised to go IMEADIATLY to hospital. I attended A&E within 1 hour of my GP visit. As you can imagine I was very nervous, but on arrival at A&E reception i was made very welcome, and the staff seemed to sense my nervousness.

On arrival on the ward everything was taken care of, even calling the folks left behind to keep them updated. I was seen immediately and treatment began, with a full explanation as to progress.

Within 3 hours i was feeling better and was discharged.

I just couldn't fault any staff (the tea was lovely) ...... and the medical staff so competent and professional. Even the porter waited with me outside until my taxi arrived.

It is never a pleasure going to hospital but this experience came close.

Thank you so much.

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Responses

Response from Conquest Hospital nearly 2 years ago
Conquest Hospital
Submitted on 22/07/2022 at 11:28
Published on nhs.uk at 12:39


Thank you for taking the time to leave us some feedback about care, treatment, services or facilities you or loved ones experienced or accessed at the Trust in 2021. We really value all feedback whether it be positive, negative, constructive or inspirational, and we apologise for having not responded to you sooner due to the impact of COVID during 2021. Please be assured your feedback has been heard and is greatly appreciated; we send you our very best wishes.

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