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"My little boy cut his foot"

About: Arbroath Infirmary / Minor Injuries

(as a service user),

We took him to Arbroath a& e and they were absolutely AMAZING with him he screamed the place down and they stayed so calm and talked him threw it all. They made me feel better too as it was so stressful. Couldn't of been in better hands. See you again tomorrow.  

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Responses

Response from Sally Wilson, Integration Improvement Manager, Angus Health and Social Care Partnership, NHS Tayside 2 years ago
Sally Wilson
Integration Improvement Manager, Angus Health and Social Care Partnership,
NHS Tayside
Submitted on 10/05/2021 at 19:43
Published on Care Opinion on 11/05/2021 at 10:34


Hello Elizabeth 2003

Thank you so much for taking the time to give us feedback using Care Opinion.

I’m so sorry to hear that your son had a wound to his foot that required a trip to minor injuries in Arbroath. We always try to provide the best possible care for our patients and their families and I’m pleased that you felt that the staff were “amazing” with both your son and yourself. Providing feedback helps us to know what we did well, and not so well, so ultimately improves our service. I will pass on your kind comments to staff and hope that your son’s foot improves soon.

Kind Regards

Anne Black

Senior Charge Nurse

Arbroath MIIU

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