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Care Opinion

The laughs kept me going

Posted By Gil48

"The laughs kept me going"

About: Ninewells Hospital / Gynaecology Ninewells Hospital / Plastic Surgery & Burns

(as the patient),

I had a recent stay for a week in ward 27 at Ninewells hospital.  A very worrying time for me and family during operation then further emergency op 2 days after first one. I wanted to make sure all the staff know how much I appreciate the care and professionalism they showed during my stay.  Nothing was too much bother. It was off the scale high standards and not making me feel quite so worried about any further visit I may have.  I can't really single out one person, they were all so good but nurse assistant Ryan certainly has a natural ability to give you a little encouraging nudge where it's needed to get you out of bed even when you don't feel like it.  If it wasn't for him I don't think I would have got home when I did.  All the nurses were fantastic... you guys just never stop! The laughs we had really kept me going. 

Dr Raghupathy from gynaecology was amazing and has a wonderful ability to explain what was going on in a very clear calm way. 10 star service and no words are enough to say how grateful I was she was the one looking after me. 

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Responses

Response from Lesley Sharkey, Director of Midwifery, Maternity Services, NHS Tayside 2 years ago
Lesley Sharkey
Director of Midwifery, Maternity Services,
NHS Tayside

Submitted on 20/05/2021 at 17:40
Published on Care Opinion at 17:40

Dear Gil48, thank you so much for the lovely feedback you have left for the staff on ward 27 in Ninewells, nursing assistant Ryan and also Dr Raghupathy form the gynaecology service.

In what can be such a worrying time having to come into hospital I am really glad to hear that everyone helped you feel at ease and helped you during your stay. I will make sure your comments are shared with the teams,

Many thanks Lesley

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Response from Lynne Jeffrey, Senior Charge Nurse, Surgery and Orthopaedics, NHS Tayside 2 years ago
Lynne Jeffrey
Senior Charge Nurse, Surgery and Orthopaedics,
NHS Tayside

Submitted on 22/05/2021 at 10:32
Published on Care Opinion at 12:13

Dear Gil48. Many thanks for the feedback. I am glad that you found your hospital stay a positive experience.

I have passed this feedback to the team including Ryan.

Thank you again, Lynne

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